FREQUENTLY ASKED QUESTIONS

Complimentary wait time?

Generally point to point trips are 10 minutes, Sydney domestic airport may go on for a maximum of 30 minutes, with Sydney international airport having a length of 60 minutes

What geographic areas does our service cover?

Luxury Chauffeur is proud to serve Sydney’s Eastern, Northern, and Southern suburbs as well as areas throughout New South Wales, and even across select few Australian cities.

Is there any additional cost I should be aware of?

After the free wait time has elapsed, additional fees may be charged for tolls, extra stops/routes, as well as any cancellations or modifications to the reservation within 24-48 hours of making the booking.

What is the necessary time window to reserve a journey in advance?

In order to guarantee availability, it is advised to plan and book any special events several months ahead.

What type of services Luxury Chauffeur and Tours provide?

At Luxury Chauffeur and Tours, we strive to provide SYDNEY with high-quality corporate and private transportation services at competitive prices.

Have the drivers been accredited?

All chauffeurs who work with us have received the NSW Point to Point Commissioner’s accreditation.

Where is the designated airport pick-up area?

If you require additional time at the airport, kindly inform us while making the booking.

Is there an option for a corporate account with Luxury Chauffeur and Tours?

Our team would be happy to assist you in opening a corporate account with us.

What forms of payment are accepted for Luxury Chauffeur and Tours services?

We accept payments through cash, credit card, paypal and bank transfer.

What is the Refund/Cancellation policy?

Should there be a need to cancel, we would much prefer to arrange a service amendment to a later date rather than a full cancellation.